Terms and Conditions



1.Detailed Description of goods and /or services

ReelAfrican is a Bussiness in the Content/Production industry that has its own SVOD Platfrom.

2. Delivery

Subject to to avialability and reciept of Payment , requests will be processed within 7 days and Delivery confirmed by way of invoice no and reference no

3. Return and Refund Policy

The Provision of goods and services by ReelAfrican is subject to availability. In cases of unavailability, ReelAfrican will refund the client in full within 30days Cancellation of orders by the client will attract a 25% administration fee

4. Customer Privarcy Policy

ReelAfrican Shall take all reasonable steps to protect the personal information of users . For Purpose of thiis clause " peronal information" shall be defined as detailed in the Promotion of Access to information Act 2 of 2000 ( PAIA). The PAIA may be downloaded from:http://www.polity.org.za/attachement.php?aa_id=3569

5. Payment Options Accepted

Payments may be made via Visa, Mastercard, Diners or American Express credit cards or by bank transfer into the ReelAfrican bank Account , the details of which will be provided on request

6. Credit acquiring and security

Credit card transactions will be acquired for ReelAfrican via PayGate ( Pty) Ltd who are approved gateway for Nedbank of South Africa. paygate uses the strictest form of encryption, namely Secure Socket Layer3( SSL3) and no Credit card details are stored on the website. User may go to www.paygate.co.za to view thier security certificate and security policy

7.Customer details seperate from card details

Customer details will be stored by ReelAfrican seperately from card details which are entered by the client on PayGate's secure site . For more detail on PayGate refer to www.paygate.co.za

8.Merchant Outlet country and transaction currency

The Merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand ( ZAR)

9. Responsibility

ReelAfrican takes Responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support , dispute resolution and delivery of goods.

10. Country of domicile

The Website is governed by the laws of South Africa and ReelAfrican chooses as its domicilium citandi et executandi for all purposes under this agreement , whether in respect of court process ,notice , or other documents or communication of whatsoever nature,____________

 

11. Variation

ReelAfrican may, in its sole discretion , change this agreement or any part thereof at any time without notice.

Comapany information

This Website is Run by ReelAfrican Incorporated( sole/private company/close corparation) based in South Africa trading as ReelAfrican( Inc) with Registration number 2016/188454/10 and Omar Essack, Werner Du Preez and Victor Mallet ( Director(s)/Member(s)/Owner(s)

ReelAfrican Contact details

Email: feedback@reelafrican.com   Telephone: +27 11 0349200

 

 

 

 

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